![]() The Tech College gives Capital One the opportunity to meet the demand for emerging and cutting-edge tech skills that can be difficult to hire for in the current market. The Tech College offers both live classes and pre-recorded courses, enabling the training to fit employees’ schedules and learning styles. It’s open to employees inside and outside of IT and gives access to thousands of free training and certification courses in subjects such as agile, cloud, cybersecurity, data, machine learning, and AI, as well as mobile and software engineering. ![]() CODA, however, gave him the opportunity to bridge that skill gap and start a career in software engineering.Īnother program, Capital One Tech College, was developed in-house to give employees the opportunity to further develop their tech skills. As a chemical engineering major with a minor in computer science, he didn’t feel a full-time software engineering position was possible for him since he wouldn’t be able to pass the technical interviews. Graduates of this program are transitioned into Capital One’s Technology Development Program (TDP), a two-year rotational program that puts employees in separate year-long roles across two different tech departments.Īndrew Dorfman, a senior software engineer at Capital One, heard about the CODA program at a job fair on campus at the University of Delaware. The program has been successful in bringing in new engineering talent, with Capital One hiring around 200 people from the CODA program each year, Eason says. It’s targeted at recent STEM graduates who may or may not have a background in software engineering but are interested in learning more on the subject. Capital One invests in its engineers through a variety of talent development programs, including the Capital One Developer Academy (CODA), a six-month software engineering program for full-time Capital One employees to learn full-stack development principles. Still, tech training is another key component of Capital One’s recruitment and retention strategy. So a lot of folks have come looking for that investment in the whole person versus the engineer aspect of our talent,” Eason says. This emphasis has “actually brought in a lot of senior leaders from other tech companies that wanted to be broader in some of those leadership skills and Capital One has that brand within the marketplace, not just for banks, but for the overall country. These teams run like a “small business,” says Eason. A cultural commitmentĬapital One has over 11,000 engineers operating across more than 2,000 agile teams. These programs include a full-stack development academy and an internal “tech college,” as well as opportunities to develop leadership and other soft skills.Īt the center, however, is an IT culture focused on learning and the “entrepreneurial spirit,” says Mike Eason, senior vice president and CIO of enterprise data and machine learning engineering at Capital One. Upskilling and cross-training programs can not only improve employee productivity and help fill key skill gaps, but also prove to be essential tools for retention and recruitment, as Capital One’s approach to “developing the whole person” through a range of training programs attests.Ĭapital One has leveraged several internal professional development programs to meet the skills gap, while giving employees- and even those outside IT - the opportunity to grow their careers and expertise in tech. In tight talent markets, investing in employees’ careers can be a key differentiator.
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